We offer a range of valuable services in addition to the supply of polished diamonds, from bagging and counting to holding goods in advance of orders.
EVERYTHING YOU NEED
Our dedication to the finest customer service means that, as well as seeking the best homes for all our goods, we also work to build strong, lasting relationships with our clients. Our additional services are key to these relationships, and include:
- Key account managers for each sector, with the specialist knowledge to answer any query.
- Bagging and counting, and packaging stones before sending them on, so all that retailer has to do is check the parcel on receipt.
- Data provisions for packages and parcels, allocated according to customer.
- Holding goods for forthcoming orders, effectively guaranteeing supply and enabling the client to plan ahead. This is made possible by the lasting, trusted relationships we develop with clients.
- Support for our customers in key selling periods, and with consignment goods for events.
- Drop ships to manufacturers on behalf of retail clients, enabling streamlined production to get goods to the shop floor more quickly.
- Certified goods from all major laboratories (GIA, HRD, AGS, IGI).